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Extra Credit

by Mattis, Ted; Sinn, John

Recent data from the Organization for Economic Cooperation and Development indicate the United States ranks 12th among major industrialized countries in higher education attainment....


Online Radziwill

by Radziwill, Nicole; Olson, Diane; Vollmar, Andrew; Lippert, Ted; Mattis, Ted; Van Dewark, Kevin; Sinn, John W.

The QMS has four components, starting with an organizational assessment to the QMS framework, and covering methodologies and tools that can be applied to problem solving for specific processes. This chart outlines five steps that can be taken to logically...


Starting From Scratch

by Radziwill, Nicole; Olson, Diane; Vollmar, Andrew; Lippert, Ted; Mattis, Ted; Van Dewark, Kevin; Sinn, John W.

Graduate students studying quality developed the Quality Systems Development Roadmap to help organizations do this, using application templates from the Lean Six Sigma Quality Transformation Toolkit. However, new companies, organizations without an enterp...


Open Access

Bright Idea

by Bilke, Terry; Sinn, John

There is an opportunity to apply statistical process control where it can have an impact on our daily lives by providing warning signs of pending outages, signal waste and process problems in the world’s largest machine: the North American power system....


Open Access

A Quality Major

by Sinn, John W.


The doctorate in technology management program offered by the School of Technology at Indiana State University is unique because it is a consortium of seven universities, with ISU being the degree issuing institution. The program provides...


Education and the Future of Quality

by Sinn, John W.

As education goes, so goes quality, since the leadership derived from the educational process provides direction for the future. How ASQ can use student branches and other key resources more effectively to improve quality and education systems for the...


The 2 + 2 Enhancement Process

by MacRitchie, George; Sinn, John W.

Quality assurance programs in higher education institutions in northwest Ohio have benefited from improved articulation among the institutions and local manufacturers. Bowling Green State University (BGSU) has offered an Applied Quality Science (AQS)...


Reengineering Church at the Local Level

by Sinn, John S.

A total quality approach has been applied at the Trinity United Methodist Church in Bowling Green, OH. This reengineering initiative has reversed membership losses and improved operations of the church. The changes began in the mid-1980s when a think...


Back to the Basics: Science, Math, and Technology

by Sinn, John W.; Duwve, Kristina

Statistical process control (SPC), the scientific method, and computers help introduce high school teachers and students to decision making skills. The Partnership for Quality Through Statistical Process Control Program has involved 50 high school...



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